Delivery

WHERE DO WE DELIVER ?

We deliver anywhere in the world for free (USA, Canada, Europe, Asia, North Africa, Australia...)

HOW DOES THE DELIVERY WORK ?

  • We ship the package in 1 to 3 days.
  • Delivery takes 10 to 21 days depending on your location. Count 18 to 28 days for the United States and Canada. (These times do not take into account possible delays caused by administrative decisions such as: customs control, strikes, or other circumstances that are beyond our control).
  • A tracking number is attached to the confirmation email to follow your package on our website or the website of your national post office
  • If you are not there, the parcel will be left in your mailbox or will be delivered to your local post office or to the nearest relay point.
  • (Allow 3 to 4 weeks for the DOM-TOM).
  • Once the package is sent, we are no longer responsible for any delay on the part of the Post Office.

RETURN & REFUND

  • 14 days retraction period.
  • Exchange and return free of charge.
  • For any exchange, send us an email to contact@japan-clothing.com
  • All items must be returned in their original condition with their labels.
  • Refund within 5 to 7 days after receipt of the return package.