J.Clothing & Co. Customer,

We strive to ensure that every customer is satisfied with the support from J.Clothing & Co and prioritize responding to your needs.

Please be aware that we are currently experiencing high order volumes.

🔵 For your convenience, a Chatbot is available to track your order or check its status automatically! 🔵

We are working diligently to deliver your order as soon as possible. However, some matters are beyond our control. We appreciate your patience during any unexpected delays.

If you have questions about your order, a specific model, or any other inquiries, please check our FAQ by clicking here.

If you're inquiring about returns or refunds, kindly review our policies by clicking here.

For detailed questions that require human assistance, we're here to assist!

Feel free to reach out to us at support@japan-clothing.com.

► We typically respond within 24 to 48 hours unless there's an unusually high demand.

► Our customer service team is available Monday through Friday, from 8 am to 7 pm.

Thank you for placing your trust in us.

Delivery can take up to 30 days. Please take this into consideration before contacting us.